Assessing the digital divide: E-Governance and M-Governance in a hub and spoke model

2008, Gyanendra Narayan, The Electronic Journal on Information Systems in Developing Countries

The author discusses the role that can be played by mobile governance (m-governance) in bridging the digital divide and proposes a new model for disseminating services. The primary problems hindering the growth of the digital revolution lie in aspects such as social barriers, cost and the availability of services. The mobile phone does solve some of these issues, but cost is still a major burden in this case. However, innovative models of communication such as the Information Creation/Update model as well as the information dissemination model will go a long way in the effective use of ICT for improving the information flow to the deprived sections of population.

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